February 6,2024

This SMS Privacy Policy explains how Caple Howden Insurance Agency collects, uses and discloses personal information of its customers and prospective customers who consent to text to and receive information from our Agency.

We may collect personal information directly from you for processing a new policy, adjusting an existing policy, transferring information from your carrier to you or when you contact us for customer support. Personal information we collect directly from you (of yourself and others in your household) may include, first and last name, address, age, date of birth, social security number, email address and phone number.

We use information collected directly from you to provide our insurance carriers information to either process a new policy or adjust an existing policy.

We will never share personal information with a third party for purposes of advertising or other solicitations.

We may share your personal information if necessary to comply with applicable laws and regulations, to respond to a court ordered subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT or UNSUBSCRIBE to any text message sent from us.

You have the right to request access to the personal information we hold about you, to port it to a new service, or to request that your personal information be corrected or deleted. To exercise any of these rights, please contact us at 407-657-8808.

We reserve the right to update this Privacy Policy at any time.

If you have any questions about this policy or our privacy practices, please contact us at info@howdeninsurance.com